Terms and Conditions - Version 10

Last updated: 2024-03-25 18:04:36 UTC


1. Introduction


Welcome to Dragon Zap!

These Terms and Conditions govern the use of Dragon Zap Ltd's website, located at https://dragonzap.com. By accessing this website, you agree to abide by these Terms and Conditions. If you do not agree with all the terms and conditions stated on this page, do not continue to use Dragon Zap.

The following terminology applies to these Terms and Conditions, Privacy Statement, and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person accessing this website and agreeing to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs concerning the provision of the Company’s stated services, in accordance with and subject to, prevailing law of England and Wales. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they, are taken as interchangeable and therefore as referring to the same.


2. Cookies


We use cookies on Dragon Zap. By accessing Dragon Zap, you agree to the use of cookies in accordance with Dragon Zap Ltd's Privacy Policy.

Most interactive websites use cookies to retrieve user details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.


3. User Accounts


User accounts on Dragon Zap are the property of Dragon Zap Ltd and may be terminated at any time with or without reason.

Common reasons for account restriction or termination:

  • 1. More than one refund on the Dragon Zap platform.
  • 2. Using a Dragon Zap user account to spam or bully other users on the platform.
  • 3. Providing false information during signup, such as a fake email address.

Upon account termination, you will lose access to any courses, bundles, or other products you have purchased from us, and you will not be entitled to a refund.


4. Income


You can earn money by becoming an instructor or affiliate on Dragon Zap. Instructors earn income on a royalty share basis, as specified in their written contract with Dragon Zap. Affiliates receive a 10% royalty payment for each order they facilitate on the Dragon Zap platform.

For affiliates to earn money, they must promote Dragon Zap courses by logging into their account, going to any course, and copying the course link, ensuring that "?affiliate" is at the end of the URL.

Before promoting as an affiliate, you must register as one by contacting us.

If we discover evidence that you have abused the income system by purchasing courses using your own affiliate ID to get discounts on our products and services, you will be required to return the money you took from us, and further prosecution may follow.


5. Instructors


Instructors must adhere to the specific contract established between themselves and Dragon Zap concerning the provision of video courses. This contract outlines all relevant terms and conditions related to your role as an instructor on the Dragon Zap platform. Please note that in the event of any conflicts or inconsistencies between the instructor contract and these terms and conditions, the terms and conditions agreed upon herein shall take precedence.


6. Coupons


We offer many coupons to provide discounts on content on our website. Some coupons come with conditions, which are shown to you at the checkout. If you proceed with the order, you agree to the conditions shown. If you do not follow or meet the conditions of a coupon, your account can be terminated, or you can be removed from the course that a coupon was used with. No refund will be provided if you breach coupon conditions of the course you purchased.


7. Refunds


Dragon Zap Ltd is committed to ensuring customer satisfaction with our products and services. Accordingly, we have implemented a detailed refund policy, which is as follows:

Digital Products (Courses and Bundles):

Dragon Zap Ltd extends a 30-day money-back guarantee on all courses and bundles accessible on the Dragon Zap platform. Should you find yourself dissatisfied with a course or bundle, you may submit a request for a refund under the following conditions:

a. No more than 25% of the course material has been consumed.

b. A valid justification for the refund request is provided.

c. The video course or bundle was not downloaded through our desktop application or APIs.

However, refunds will not be granted under the following circumstances:

  1. In the event that the course was procured through an alternative platform.

  2. In the event that you have acquired an identical course at a reduced rate and subsequently seek to refund the higher-priced purchase.

  3. In the event you have found a discount greater than what you paid and now want to be reimbursed or refunded.

  4. In the event that you have breached the terms of service as stipulated herein.

  5. In the event that you have downloaded the video course either through your web browser or through any of our services or applications.

Physical Products:

For all physical goods purchased through Dragon Zap Ltd, a 7-day return and refund policy applies. Customers are eligible for a full refund within 7 days from the date the item is received. Beyond this 7-day window, no refunds will be granted. Additionally, regardless of the item receipt date, a 10-day cap from the purchase date applies, after which no refunds can be processed.

To ensure clarity, if a product is purchased on January 1st and received on January 5th, the return and refund window is valid until January 12th. However, if for any reason, the product is received on January 11th or later, no refund can be granted due to the 10-day cap from the purchase date.

Refunds for physical products will be processed only after the product has been returned to Dragon Zap Ltd in its original condition. Customers are responsible for the return shipping costs unless the product arrived damaged or incorrect.

We urge customers to review their purchases thoroughly and reach out to our support team should there be any queries or concerns.




8. Intellectual Property Rights


All content, including but not limited to, text, graphics, logos, images, audio, video, and software available on Dragon Zap, is the property of Dragon Zap Ltd, its licensors, or content providers and is protected by international copyright, trademark, and other intellectual property laws. Users who have purchased access to specific content are granted a limited, non-exclusive, non-transferable license to access and use the purchased content on the platform for personal, non-commercial purposes, provided that they do not modify, distribute, transmit, or create derivative works without the prior written consent of Dragon Zap Ltd or the respective copyright owner. Unauthorized access to or use of any content on the platform is strictly prohibited.


9. Withholding taxes


Please be advised that, in accordance with applicable tax laws and regulations, Dragon Zap Ltd is required to withhold 20% of the royalty payments made to individuals or companies receiving such payments. This withholding rate may be reduced or eliminated in certain cases where tax treaties exist between the United Kingdom and the receiving party's country of residence or incorporation. To take advantage of any applicable tax treaty benefits, you must submit the required tax documentation to Dragon Zap Ltd no later than 48 hours before the first day of each calendar month. Failure to provide the necessary tax documentation within the specified timeframe will result in the deduction of the withholding tax at the default rate of 20%, and any amounts withheld will not be recoverable.


10. Paid Advertising and Adjusted Royalty Share for Instructors


  • 1. Dragon Zap Ltd may, at its sole discretion, choose to promote selected instructors' courses through paid advertising on various platforms, including but not limited to Facebook, Reddit, YouTube, and other websites.


  • 2. Instructors have the option to participate in this promotional program by opting in through the Dragon Zap platform. By opting in, instructors acknowledge and agree that their royalty share for sales generated as a direct or indirect result of paid advertising campaigns will be reduced to 20%, regardless of the royalty share stipulated in their original contract.


  • 3. Instructors may choose to opt out of the paid advertising promotional program at any time by submitting a request through the platform. Following the submission of the request, there will be a 31-day notice period during which the instructor's courses may continue to be promoted through paid advertising. After the notice period has elapsed, the instructor's courses will no longer be included in paid advertising campaigns.


  • 4. If a user purchases an instructor's course indirectly due to paid advertising (e.g., the user clicked on a paid advertisement for another course but subsequently purchased the instructor's course), this sale will be considered as a result of a paid advertising campaign, and the instructor will receive the reduced royalty share of 20% for that sale.


  • 5. Dragon Zap Ltd does not guarantee inclusion of all opted-in instructors' courses in paid advertising campaigns. The selection of courses for promotion through paid advertising is at the sole discretion of Dragon Zap Ltd.


  • 6. A user who initially registers on the platform or makes their first purchase as a direct result of clicking on a paid advertisement will be classified as a 'paid advertisement clicker' for a period of 31 days from the date of their registration or initial purchase. During this 31-day period, any purchases the user makes from an instructor who has opted into the paid advertising promotional program will be subject to the reduced royalty share of 20% for that instructor. After the 31-day period has elapsed, the user will no longer be classified as a 'paid advertisement clicker,' and any subsequent purchases made by the user from the instructor will be subject to the royalty share specified in the instructor's original contract, regardless of the user's initial engagement with the platform through paid advertising.


11. Newsletters


By providing your email address during registration or at any other point while using the Dragon Zap website, you automatically agree to be subscribed to our newsletters. Our newsletters may contain updates, exclusive offers, and other information relevant to our users.

We respect your privacy and will not share your email address with third parties, except as necessary to fulfill our services or as required by law. You can unsubscribe from our newsletters at any time by clicking on the unsubscribe link provided in each email or by contacting us directly.

Please note that unsubscribing from our newsletters does not affect the receipt of important transactional or service-related emails from us, such as purchase confirmations, account updates, or notifications related to your use of the Dragon Zap platform.

By providing your email address, you affirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependents to use this site.

If you do not wish to receive our newsletters or have any questions about our newsletter practices, please contact us at hello@dragonzap.com.


12. Limitation of Liability

To the fullest extent permitted by law, Dragon Zap Ltd, its affiliates, officers, directors, employees, agents, licensors, and suppliers shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, data, or other intangible losses resulting from the use or inability to use the website, its services, or content. This limitation of liability applies even if Dragon Zap Ltd has been advised of the possibility of such damages.


14. Course And Bundle Purchase License

  1. Grant of License: Upon your purchase of an online video course, or courses included in a purchased bundle, you are hereby granted a non-exclusive, non-transferable, worldwide, lifetime license to access and view the purchased content. This license is strictly for individual and personal use.

  2. Individual Use Only: The license is individual to the purchaser. This means that only the individual who has purchased the course or bundle is allowed to access and view the content. Sharing, transferring, or allowing others to view the purchased content using your account or any other means is strictly prohibited.

  3. No Downloads or Reproduction with Limited Exemption : You are expressly prohibited from downloading, copying, reproducing, distributing, or in any way creating derivative works from the video files or any other content associated with the purchased course or bundle. This includes, but is not limited to, video files, course materials, notes, quizzes, and accompanying documentation. Limited Exemption for Desktop Client: Notwithstanding the above, you are permitted to download video files and course materials exclusively through our official desktop client for personal use only. This exemption is granted under the condition that the downloaded content is not distributed, shared, or used to create derivative works. It is strictly for the purpose of facilitating offline access to the course materials for individual learning.

    Please note, the use of our desktop client for downloading content is subject to additional terms and conditions, which must be agreed upon before the feature is enabled. All other forms of downloading, copying, or reproducing content remain strictly prohibited.

  4. Protection of Content: The content provided is proprietary and protected by copyright and other intellectual property laws. Unauthorized use or distribution of the content is not only a breach of this agreement but may also violate copyright or other laws. You agree to not engage in any activity that infringes upon the rights of the content creator, including circumventing any technology used to protect the content or its delivery.

  5. Termination: Any unauthorized use or breach of these license terms may result in immediate termination of your license, at our sole discretion. Upon termination, you will be required to cease all access to the purchased content and confirm in writing that you have complied with this requirement.

  6. No Resale or Commercial Use: Your purchase of a course or bundle does not entitle you to resell, redistribute, broadcast, teach, or in any other way use the content for commercial purposes.

  7. Limitations: This license does not grant you any rights to use the content in ways not expressly stated in these terms. All rights not expressly granted herein are reserved by the content creators and copyright holders.

  8. Amendments: We reserve the right to amend or modify these license terms at any time, and it is your responsibility to review these terms regularly to ensure compliance. Continued use of the purchased content following any amendments signifies your acceptance of the revised terms.

By purchasing a course or bundle, you acknowledge and agree to these terms. Any violations may result in legal action and the revocation of your license to access the content.


15. Warranties and Disclaimers


Dragon Zap Ltd does not warrant that the website, its content, or services will be error-free, uninterrupted, secure, or free from viruses or other harmful components. All content and services provided on the website are offered on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to, warranties of merchantability, fitness for a particular purpose, or non-infringement. Users agree to use the website, its content, and services at their own risk.


16. Accessibility and Availability


Dragon Zap Ltd strives to ensure that the website is accessible and available at all times. However, we cannot guarantee that the website will be free from technical issues, interruptions, or downtime. In the event of any technical problems, users should report the issue to Dragon Zap Ltd, and we will make reasonable efforts to resolve the issue as soon as possible. Dragon Zap Ltd shall not be liable for any damages or losses arising from the website's inaccessibility or unavailability.


17. User-Generated Content


If users are permitted to create or share content on the platform, they agree not to post any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable. Users retain all ownership rights in their user-generated content; however, by submitting content to the platform, users grant Dragon Zap Ltd a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. Dragon Zap Ltd reserves the right, but has no obligation, to monitor, edit, or remove user-generated content at its sole discretion.


18. Governing Law and Jurisdiction


These terms and conditions will be governed by and construed in accordance with the laws of England and Wales, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Wales.


19. Severability


If any provision of these terms and conditions is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these terms and conditions unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.


20. Amendments to Terms and Conditions


Dragon Zap Ltd reserves the right to amend these terms and conditions at any time without prior notice. By using this website, you agree to be bound by the then-current version of these terms and conditions. We encourage you to periodically review these terms and conditions to stay informed of any changes.


21. Entire Agreement


These terms and conditions, together with our Privacy Policy, constitute the entire agreement between you and Dragon Zap Ltd in relation to your use of our website and supersede all previous agreements, understandings, and representations, whether written or oral, with respect to your use of this website.


22. Assignment


Dragon Zap Ltd may assign, transfer, or subcontract any of its rights and obligations under these terms and conditions without your consent. You may not assign, transfer, or subcontract any of your rights and obligations under these terms and conditions without the prior written consent of Dragon Zap Ltd.


23. Indemnification


You agree to indemnify, defend, and hold harmless Dragon Zap Ltd, its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, liabilities, expenses, damages, and costs, including, without limitation, attorneys' fees, arising from or relating in any way to your use of the website, your conduct in connection with the website, or any violation of these terms and conditions, any law, or any rights of any third party.


24. Waiver


No waiver of any term or condition set forth in these terms and conditions shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Dragon Zap Ltd to assert a right or provision under these terms and conditions shall not constitute a waiver of such right or provision.


25. A.I Bots

On our website, we feature experimental AI(Artifical Intelligent) chatbots. These chatbots are in a developmental stage and may provide inaccurate information or make unfounded statements. We emphasize that any commitments or promises made by these chatbots are non-binding and purely hypothetical. We do not accept responsibility for any misinformation or unfulfilled commitments made by these AI chatbots.


26. Desktop Applications

When using our desktop applications you agree to the desktop application terms and conditions found here: https://dragonzap.com/desktop-app-terms


27. License for Offline Personal Use

Teachers and Licensors acknowledge and agree that customers who have obtained a single-use license of a licensors content are entitled to download the video files for offline personal use. Such downloads are only permitted through any desktop and mobile applications officially provided or authorized by Dragon Zap. However Dragon Zap will not be held responsible if the customer downloads the course in an unofficial or unauthorized manner.

This entitlement is granted solely for the purpose of enabling personal, non-commercial use of the content by the licensed student. Teachers and Licensors accept that Dragon Zap facilitates these downloads to enhance the learning experience and accessibility of the content for students, acknowledging the value of offline access to educational resources.

Furthermore, Teachers and Licensors agree that Dragon Zap shall not be held liable for any piracy concerns, copyright infringement, or any other form of unauthorized use or distribution of the downloaded content by students or any third parties. It is understood that Dragon Zap provides necessary and reasonable protection measures to prevent unauthorized distribution and use of the content, but the ultimate responsibility for ensuring the content is not misused or distributed without authorization falls upon the individuals downloading the content.

Teachers and Licensors confirm that they have the authority to grant this license for offline personal use to the students and that this grant does not infringe upon any third-party rights or violate any agreements they may have with other parties.


28. Contact Information


If you have any questions or concerns regarding these terms and conditions or any other matter related to our website or services, please feel free to contact us at the following:

Dragon Zap Ltd Email: hello@dragonzap.com Address:

Dragon Zap Ltd 124 City Road, London, England, EC1V 2NX